Frequently Asked Questions

What am I buying?

A custom, natural human hair piece — for the scalp, beard, or brows — or an at-home hair or scalp care kit.

What does “per graft” mean?

Graft count is how we measure density. More grafts means a fuller, thicker piece. Choose the count that matches the coverage you want.

Do you ship to me?

Yes. We ship worldwide with tracking. See our Shipping Policy for processing and delivery times.

What are the pieces made of?

Natural human hair on a soft, breathable base that blends with your own hair.

How do I apply and care for it?

Each piece applies easily at home. Wash gently and air dry to keep it looking natural and lasting longer.

Can I return my order?

Please see our Refund Policy for full details on returns.

How do I contact you?

Reach us anytime through our Contact page.